Real humans, real response times
Pick the channel that fits your question. Every email and WhatsApp message is handled by a person who works in music distribution every day — not a chatbot or a ticket queue.
Artist & label support
Distribution, royalty, payout, and account questions.
support@smsoundindia.com
Replies within one business day
Quick questions, release-day issues, urgent help.
Open WhatsApp chat
Replies in minutes during business hours
Copyright & DMCA
Infringement claims, ownership disputes, takedown requests.
copyright@smsoundindia.com
Reviewed within 3 working days
Privacy & data
Data access, deletion, and privacy-related concerns under the DPDP Act.
support@smsoundindia.com
Acknowledged within 7 days
Send a message
For anything that does not fit the channels above — partnerships, press, label deals, sync enquiries — drop us a line and a human will route it to the right person internally.
Already an artist on SMSound India? Log in to the dashboard and use the in-app support so we can match the message to your release history.
Office address
CA 170, 1B, Street No CA 209, Newtown, Kolkata, New Town, West Bengal, 700163, India
Looking for something specific?
Most release and account questions are already answered in our help center and knowledge base.